Creative Links: Rebecca Hossain on her Retail Journey


Agas Harding Conference Room




6pm – 8pm, £15 (incl a glass of wine)

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During this special evening talk, join Rebecca Hossain as she shares her insights into buying and merchandising; what customers want out of design and gives plenty of tips on how you can stay ahead of the game. Rebecca’s 25-year journey in retail management started on the shop floor of Miss Selfridge on Oxford Street and sees her today help others to increase profits and attract new customers amid growing competition.

Since her first retail encounter, Rebecca has been driven by the idea of making money and selling for a great cause. She will chart her experience from working in retail for a fair trade charity in Bangladesh, with contemporary art at Tate Modern, portraiture at the National Portrait Gallery to the inspirational world of design at the Design Museum.

Exchange ideas and inspiring conversation over a glass of wine with other members of the Goldsmiths’ Centre ahead of the talk, which starts at 6.30pm.

A 3.5% booking fee applies on all bookings and credit card transactions. Please note that we cannot provide refunds or exchanges. 

You can also book via phone or at the reception desk at the Goldsmiths' Centre (EC1M 5AD). Please call 020 7566 7650 or email to book or for more information.

Rebecca Hossain's first role in retail management was in Bangladesh, working for the retail arm of BRAC (Bangladesh Rural Advancement Committee) now the largest NGO in the world. She then ran her own fair trade retail partnership in Islington for 5 years before moving into the world of museums and galleries, starting at Tate Modern. Next stop a year managing the flagship showroom of Farrow & Ball in Chelsea, she then joined the National Portrait Gallery as their first Retail Operations Manager. In 2013, Rebecca joined the Design Museum, recruited to develop the retail strategy for the move to its new Kensington premises, which included responsibility for the two shops including one stand alone on High Street Kensington, the e-commerce operation and more recently the commercial elements of museum publishing. 2017 saw Rebecca launch her own retail consultancy focussing on one of her passions: sharing knowledge, experience and ideas on retail, buying and developing a retail strategy within capital projects. 


Cancellations: The Goldsmiths’ Centre’s events and short courses are constantly updated and, while we endeavour to deliver our programme as advertised, there may inevitably be occasions where we have to change content without prior notice or, in exceptional circumstances, to cancel an event. In the case of a course cancellation delegates will be offered a full refund.